[Last Updated: January 1, 2021] The Response Quality Protocol ensures that there are proactive measures in place to protect the quality of responses. As responses are the bases of reported survey results, it is critical to ensure that Verified Respondents (VRs) give responses to survey questions with the necessary thought and reflection that questions require. […]
Category: Protocols
Included here are the actions, steps, and procedures that are followed by SP.A as a matter of policy when responding to various situations, problems, cases or outcomes.
[Last Updated: January 1, 2021] To ensure the highest quality of responses to surveys, SP.A shall implement a versatile Response Authentication Protocol. This protocol shall be implemented strictly and consistently and shall mitigate if not eliminate totally the possibility of receiving untruthful or fraudulent responses. The Verified Respondent Terms and Conditions include explicit declarations warning […]